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CCPayment Privacy Policy

1.Why should I read this Privacy Policy?

This Privacy Policy (‘policy’) describes how CCPayment (CCPayment is owned and operated by UAB “Decentralized”) (hereinafter referred to as the “Company”, “we”, “us”, “our”) collects, uses, discloses, and stores your personal information and what statutory rights do you have. We protect your personal information under the applicable data protection laws. We may amend this policy unilaterally from time to time. Any such amendments will be effective immediately upon publication, therefore please visit our website regularly for the latest version of this policy.

2.Who is responsible for protecting my information?

We are: CCPayment

3. Why and how do you use my information?

When is this relevant for me?
When you are our client, manager, or representative of a legal entity or shopper.
What information do you collect about me?
E-mail address, password, country, IP address, name and surname, gender, place of birth, address, telephone number, cryptocurrency address, bank account number, account number of money withdrawal platform, PayPal address, transaction amount, transaction currency, transaction time, address of the sender of the transaction, address of the payee of the transaction, power of attorney, data provided in the business registration certificate, data provided in the document of business address proof, requests for overpayments, Google ID information, other information provided by you.
Where do you collect the information from?
From yourself
Am I obliged to provide this information?
It is a contractual requirement. If you do not provide this information, we will not be able to provide our services
How long do you store information about me?
10 years after termination of your account

3.2 To provide you with virtual currency swap services

When is this relevant for me?
When you use our virtual currency swap services without undergoing a verification (identification) process
What information do you collect about me?
Email address, country, IP address, types of swapped virtual currencies, cryptocurrency address, transaction amount, device fingerprint, telephone number
Where do you collect the information from?
From yourself
Am I obliged to provide this information?
It is a contractual requirement. If you do not provide this information, we will not be able to provide our services
How long do you store information about me?
10 years after the use of our currency swap services

3.3 To verify you when necessary

When is this relevant for me?
When you use our virtual currency purchasing, payment processing collection services, or when you use our virtual currency swap services and make a transaction larger than 1 000 EUR or a transaction that raises suspicion
What information do you collect about me?
Email, telephone number and Google authenticator.
Where do you collect the information from?
From yourself
Am I obliged to provide this information?
It is a contractual requirement. If you do not provide this information, we will not be able to provide our services
How long do you store information about me?
10 years after the use of our currency swap services

3.4 To implement measures of anti-money laundering (AML) and counter-terrorist financing (CTF)

When is this relevant for me?
When establishing a business relationship with us (when you are a customer (natural person), company’s manager or a representative)
What information do you collect about me?
Email, telephone number and Google authenticator.
Where do you collect the information from?
From yourself, AML/CTF service providers
Am I obliged to provide this information?
It is a contractual requirement. If you do not provide this information, we will not be able to provide our services
How long do you store information about me?
For the duration of and 8 years after the termination of the business relationship

3.5 To ensure security of and improve our website

When is this relevant for me?
When you use our website
What information do you collect about me?
Internet protocol address (IP), user agent, referrer url, date and time of website visiting.
Where do you collect the information from?
From yourself
Am I obliged to provide this information?
No
How long do you store information about me?
10 years after the use of our currency swap services

3.6 To provide you with customer support

When is this relevant for me?
When you submit an inquiry to our customer support
What information do you collect about me?
E-mail address, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, your name and (or) surname provided in your inquiry, reply to your inquiry, information provided by you
Where do you collect the information from?
From yourself
Am I obliged to provide this information?
No
How long do you store information about me?
10 years after the use of our currency swap services

3.7 To inform you about our services that may be relevant to you

When is this relevant for me?
When we want to inform you or ask your opinion about our services
What information do you collect about me?
Merchant name and e-mail
Where do you collect the information from?
From yourself, social media service providers and marketing service providers
Am I obliged to provide this information?
No
How long do you store information about me?
10 years after the last use of our services or after you give your consent unless you withdraw your consent earlier

3.8 To carry out the selection of potential employees

When is this relevant for me?
When we receive your application for a job position, when you give us your consent for storing your CV, or we contact you based on the information you publicly disclose on professional social media platforms
What information do you collect about me?
Full name, e-mail, phone number, CV, work experience, other information you provide us with
Where do you collect the information from?
From yourself, social media service providers and marketing service providers
Am I obliged to provide this information?
It is a requirement necessary to enter into a contract only where we intend to enter into an employment contract with you. If you do not provide this information, we will not be able to enter into an employment contract with you.
How long do you store information about me?
3 years after the end of the relevant recruitment process. 5 years after you give us your consent or publicly disclose your information on professional social media platforms

3.9 To defend our rights and interests

When is this relevant for me?
In case we become a party to legal process which you are subject to or we are statutorily required to collect information about you
What information do you collect about me?
Information you provided us and others that we are statutorily required to collect and/or provide. If the case arises - information about criminal offenses and convictions
Where do you collect the information from?
law enforcement authorities, parties that are subject to legal process, courts
Am I obliged to provide this information?
Yes, where we are statutorily obliged to collect personal information
How long do you store information about me?
10 years following the end of the contractual relationship with us or, whichever is longer, for the duration of the legal process and 3 years after a final authority decision came into full force

4. How do you collect my data?

We do not share your data with the third-party platforms or other users but we may disclose your Personal Information for the following reasons:
- Legal obligation – In response to a request for information if we believe such disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation.
- Violation of Terms of Services – If we believe your actions are in violation of Our Terms, or to protect the rights, property and safety of Us or others.

Collection of data

You may give us information about You by submitting information on our site or by corresponding with Us by email or otherwise. This includes information You provide when You register to use our site, participate in discussion boards or other social media functions on our site, and when You report a problem with our site. The information You give us may include your name, email address, phone number, personal description or photograph. Any processing of your personal data is based on a legal basis which is indicated below.
We collect and use the following data from you:
- Information you provide to us.
- Collection of information takes place whenever you:
- Fill out forms and/or enquiries;
- Contact us through our communication channels;
- Register/open an account.
The following will be collected:
- Contact details (e.g. email address, phone number)
- Username;
- Responses to the enquiries;
- Information and documents about your funds, sources of income and other financial information;
- Your identification documents and all documents you have provided to us;
- Your image in a photo or video selfie as part of your registration process;
- Information about other people related to you or to any of the corresponding funds.
- Information resulting from your use of our products and services.
The following is collected:
- Technical and device information;
- Information about your visit to our website or our products/services (e.g. response time, errors, page interaction);
- Details on your transactions;
- Location.
- Information from other sources.

5. What statutory rights do I have regarding my data?

When You use the Services, We receive and store certain information which may include Your Personal Information, regarding Your use of the Services. Examples include IP addresses, browser types, domain names, and other statistical data regarding Your use of the Services. We may use this data in a way that does not disclose any of Your personally identifiable information, including, but not limited to, for purposes of developing new product and service offerings.
Subject to conditions, limitations, and exceptions established by statutory data protection provisions, you have the rights listed below:
Right of access: When you seek to obtain confirmation as to whether we collect or otherwise process personal data concerning you, and, where that is the case, access to the personal data and the information about the data processing.
Right to rectification: When you seek to obtain from us the rectification of inaccurate personal data concerning you.
Right to restriction of processing:
- Where the accuracy of the personal data is contested by you;
- Where the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- Where we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
- Where you have objected to processing.
Right to data portability: Where you seek to receive the data you have provided in a structured, commonly used and machine-readable form or to transmit those data to another controller, the processing is based on consent or on a contract and is carried out by automated means.
Right to object: Where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested or legitimate interest, including profiling, as explained in Section 3 of this Privacy Policy, or where you object to the collection of your personal data for direct marketing purposes.
Right to withdraw consent: Where the processing is based on consent, as explained in Section 3 of this Privacy Policy, and you seek to withdraw it at any time.
Right to lodge a complaint: Where you want to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the GDPR.

6. Do you engage in automated individual decision-making, including profiling?

We perform profiling only for AML regulations’ compliance purposes and to protect our platform from money laundering and terrorist financing. Without AML profiling we will not be able to provide you with our services. We create an AML risk profile questionnaire and then we continue to monitor the unexpected changes in your transactional behavior within our platform. AML profiling does not affect your use of our platform if there is no suspicious activity in your account.

7. Does your website place cookies on my device?

Yes, our website places cookies on your device: we use cookies and similar tracking technologies to track the activity on our Service and to customize our Services and content; measure promotional effectiveness and promote safety. They enable the website and other services to remember your actions and preferences over a period of time, so you won’t have to re-enter them every time you access any of the services. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. Enabling these cookies is strictly necessary for the Website and other services to work, as it will provide you with a better browsing experience. You can delete or control these cookies; however, this will impair some of the features of our services.
You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. You can control the use of functionality cookies, targeting cookies or advertising cookies by adjusting your browser settings.

8. How can I contact your data protection officers for any feedback?

If you have any questions, comments, or complaints regarding how we collect, use, and store your personal information, our data protection officers are ready to help you. If you need their help, you may contact our support at any time. We will record any Personal Information and other content that You provide in Your communication so that We can effectively respond to Your communication. We reserve the right to use this information in any manner permitted by law, to respond to Your communication.